Organizations

 

Zeta Tau Alpha, October 2012- present

President, July 2014 - January 2015

Historian, July 2013 - January 2014

Representative at National Biennial Convention 2014

Advertising Club, August 2012 -  May 2015

President, May 2014 - May 2015

Watauga Global Community, August 2011 - May 2015

Colleges Against Cancer, August 2011- May 2013

American Advertising Federation, August 2012- December 2015

 

Accomplishments

 

Dean’s List, Fall 2011,  Fall 2012, Spring 2013, Fall 2013, Spring 2014, Fall 2014, Spring 2015

Chancellor’s List, Spring 2013

National Society of Collegiate Scholars, August 2013- May 2015

Golden Leaf Scholar, May 2011- May 2015

Golden Leaf Scholar Leadership Program, August 2011- August 2012

Leadership Conference, Fall 2011

Member of Advanced Advertising Campaigns Class, Fall 2014 - Spring 2015

Lambda Pi Eta Honor Society, Spring 2015

Appalachian State University Homecoming Court 2015, interview process

Graduated Cum Laude

 

Employment

 

Flight Attendant at American Airlines, February 2017 - present

Work to achieve a secure and comfortable environment for passengers; respectfully respond to customer’s desires and complaints; work in a team setting as well as an individual to achieve goals; provide comfort to passengers during times of high stress; maintain positive morale during unforeseen circumstances; trained to handle various emergency situations; work to maintain effective communication with passengers among all cultures; work as the lead in charge of the cabin and maintaining communication with fellow employees including flight attendants, pilots and gate agents

 

Flight Attendant at PSA Airlines, August 2015-February 2017

Ensured passengers had a comfortable and safe environment on the airplane; worked to alleviate any conflict involving passengers; responsible for an entire cabin as the sole flight attendant; interacted with customers to provide positivity and reassurance during all circumstances; maintained effective communication; trained on a variety of emergency situations  

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Intern at High Country 365, January 2015- May 2015

Designed graphics for web and print production; wrote blogs on various events; worked with clients to surpass their design vision; worked and managed social media outlets; designed under the direction of others as well as individually; worked onsite and offsite to accomplish goals

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Service Desk Representative at Appalachian State Parking Deck, May 2014 - August 2015

Calculated parking charges and collected fees from customers; responded to customers’ complaints and respectfully resolved their issues; provided proper guidelines and information to visitors

 

Publicity Programmer at Appalachian State Recreation, January 2014 - August 2014

Created graphics for various media outlets; managed social media accounts; worked with a team as well as solo to meet goals; met deadlines in an efficient and timely manner; wrote blogs; ensured websites remained up to date; planned and hosted events;

 

Student Service Representative at The Appalachian Fund, August 2012- May 2013

Conducted calls in a courteous and professional manner; served as line of communication to Appalachian and supporters; effectively answered any questions and concerns from supporters; remained enthusiastic during overwhelming situations

 

Intern at Gardner-Webb University, Office of Alumni Affairs, May 2012 - August 2012

Worked directly with alumni to connect them to the university through verbal communication, social media, email and mail; in charge of overseeing all social media outlets; created graphics for various forms of media; planned events; created graphics with short deadlines; demonstrated the ability to think creatively in a fast-paced environment; created social media calendars; increased number of alumni following social media